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1 reply

DoninGA
DoninGA
Employee
January 12, 2021

To deactivate a TurboTax online account you will need to contact TurboTax support and speak with an agent.

TurboTax online accounts cannot be deleted or canceled.

 

See this TurboTax support FAQ after you receive your case number from TurboTax support - https://ttlc.intuit.com/community/account-updates/help/account-deactivation-verify-your-identity/01/26729

 

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

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