Skip to main content
February 10, 2020
Question

I want to file my taxes but it won’t let me because of my email

  • February 10, 2020
  • 1 reply
  • 0 views
No text available

1 reply

Employee
February 10, 2020

It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. Please don’t try to get a new code too soon as it will invalidate the old code and you’ll end up waiting longer. Please see this TurboTax FAQ for more information if you are having trouble with your verification code https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499

You can update your email address.

  1. Select Not your current email address?
  2. Select account settings.
  3. On the Intuit Account screen, update your email address under Sign In Security.
  4. Return to the File section and select Start next to Step 3.

Your new email address will be listed on the verification code page and you’ll receive another verification code at that address.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"