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T
tere825449
April 5, 2021
Question

I want to pay the $30 for the tax filing but the program say that it is unable to process it

  • April 5, 2021
  • 1 reply
  • 0 views
No text available

1 reply

J
JeanneLO
Employee
April 5, 2021

Please return to the MY INFO page in TurboTax and enter the same address as your credit or debit card you are using, go to the FILE tab to pay and make sure the credit card information matches exactly.

 

Please see this TurboTax FAQ for more information: Error: Your payment information cannot be authorized. Please double-check the information provided and resubmit

 

If this doesn't resolve your issue, contact us.

 

@tere825449

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