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5 replies

DoninGA
DoninGA
Employee
June 7, 2019
Your post indicates that you are using the Deluxe online edition which is a higher edition than Plus.
M
michelenjohnsonAuthor
June 7, 2019
I didn't want the deluxe . I want to print out last year taxes.
DoninGA
DoninGA
Employee
June 7, 2019
Have you already filed the 2017 tax return using the online editions?
M
michelenjohnsonAuthor
June 7, 2019
yes in need 2016
DoninGA
DoninGA
Employee
June 7, 2019

If you followed the procedure in this TurboTax support FAQ to upgrade to Plus after filing the 2017 tax return and you are now in a higher edition than Plus then you will need to contact TurboTax support for assistance - https://ttlc.intuit.com/questions/3404582

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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