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June 5, 2019
Question

I want to use the absolute zero product this year but it started me off with deluxe how do I fix this

  • June 5, 2019
  • 1 reply
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1 reply

DoninGA
Employee
June 5, 2019

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition.  Click on My Account at the top of the program screen while working on the 2016 online tax return.  Click on Clear & Start Over.