Skip to main content
March 28, 2025
Question

I was charged for TurboTax Live Deluxe 2024 but I didn't sign up for it and never used it

  • March 28, 2025
  • 1 reply
  • 0 views

I see that this is a thing, I was charged $119 for TurboTax Live Deluxe 2024 but I never signed up for it or used it. I never spoke to anyone or received help, so is this what they mean to file for free. I'm unemployed and let them know that in the beginning when they asked why I didn't want help. I would like to be refunded for this but to try and find where you can send them a message is a chore in itself.

1 reply

RachelW33
March 31, 2025

For billing issues, you will need to contact TurboTax customer support.  Please see How do I contact TurboTax?


 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"