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February 9, 2020
Question

I was double charged, how do I go about getting my refund?

  • February 9, 2020
  • 1 reply
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1 reply

EbonyL122824
February 10, 2020

To see what you are being charged for please follow the instructions in the following FAQ.

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

Please see the following FAQ regarding a refund for TurboTax Online products.

https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-guarantee-apply-to-turbotax-online/00/26340

Please use the following link to contact Customer Support for further assistance as we are not able to assist with billing issues over AnswerXchange.

https://support.turbotax.intuit.com/contact/

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