Question

I was forced to pay $98 for TurboTax Deluxe though I did not use any services. I was scammed. Has anyone been able to be refunded?

Forum|Forum|4 years ago
March 30, 2022
3 replies
0 views

I also do not need anyone “explaining” the wrong answers, TurboTax has been sued for this and I’m tired of mansplaining. Bye TurboTax and your awful community.

TurboTax Deluxe Online

T

taxlady28

It is not refundable, so you might as well use it to prepare and file your taxes.

M

mirlarson99Author

I already submitted and did not use the services, I hope they are having a fun time adding hiding charges during a pandemic.

T

taxlady28

There are no additional services if you paid $98. Additional services, like LIve, would have cost another $100. The $98 is to prepare and file your taxes. It is not a hidden charge. You paid to prepare and file federal and state, plus sales tax.

DoninGA

Employee

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040. If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

For some reason you wanted to pay the $59 TurboTax account fee for the Deluxe edition with your federal tax refund. The refund processing fee for this option is $39 as was shown on the screen giving you the payment options.

M

mirlarson99Author

Yep! Mine was simple and I called customer service and they TOLD me I used Deluxe. So thanks for explaining the wrong answer, I guess the community is also awful.

X

xmasbaby0

Employee

When you chose to “start” in the Free Edition —

Directly below the words “Free Edition” there is a blue link that says “For simple tax returns only” If you click that link it brings up this information:

You can file with TurboTax Free Edition if you have a simple tax return.*

*A simple tax return is Form 1040 only.

Situations covered in TurboTax Free Edition include:

W-2 income
Limited interest and dividend income reported on a 1099-INT or 1099-DIV
Claiming the standard deduction
Earned Income Tax Credit (EIC)
Child tax credits
Student Loan Interest deduction

Situations not covered in TurboTax Free Edition include:

Itemized deductions
Unemployment income reported on a 1099-G
Business or 1099-NEC income
Stock sales
Rental property income
Credits, deductions and income reported on schedules 1-3

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

R

reinee

indeed, I was screwed out of over 1000$ for having my refund wired to my bank. How is this legal? I deserve a response from these criminals? Its call stealing. Or get me the rest of my refund.