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April 10, 2022
Question

I was going along fine with the free turbotax....all of a sudden it will not let me finish without charging me $100. A minute before this I filed my husband for free.

  • April 10, 2022
  • 1 reply
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I clicked on the code they gave him for sharing......he was to get a gift card...is this the problem, now they will charge me $100 since I used his referral link?

1 reply

April 10, 2022

You are reaching from TurboTax Online Deluxe which there is a fee of $59 with an additional fee of $49 for your state return. If you started out in Free Edition and the system prompted you to upgrade, it is detecting that your tax situation requires additional forms or schedules that are not covered in the free edition. This TurboTax help article will help you determine if you qualify for TurboTax Free Edition: Is TurboTax Free Edition right for me?   

 

For additional information about being prompted to upgrade, please see Why do I have to upgrade from Free Edition?

 

After reviewing the above and you feel your situation still meets the requirements for TurboTax Free Edition, you can switch back by using clear and start over to erase your current return and start from scratch. You can start over as long as you have not registered the product, submitted payment, or deducted your TurboTax fee from your refund.

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