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April 1, 2022
Question

I was told my refund would be free but my card was charged

  • April 1, 2022
  • 1 reply
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When I went to pay for my tax refund it said congratulations your tax refund qualified for fee free. But my card was still charged $60 to file. Is this a glitch or will I be refunded the money back once I receive my taxes?

1 reply

April 2, 2022

Depending on what forms you needed to file, you may have needed to upgrade.  You would have had to approve these fees upon transmitting your return.  For more details on this, please see the Help Article here.  

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April 2, 2022

I did get a tax form from my student loans that I put in but it was not enough to get a tax credit. Would it still have charged me for putting it in anyway?

April 2, 2022

Yes, TurboTax did charge you to include the student loan form.

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