Question

I was using the free option and now being charged 59$ why am I being charged?

Forum|Forum|4 years ago
May 1, 2022
1 reply
0 views

I received 0 help with my taxes and chose the free option and at the end got charged.

TurboTax Deluxe Online

Employee

You must have entered something that needed Deluxe.

To go back to Free or a lower version you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

In the regular Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition or Plus?

https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051