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January 21, 2020
Question

I went to go take a picture of my W-2 form and it froze and so I exit out of the app. And now it’s showing I filed my taxes already and now I have no way of putting in my new form. It’s show

  • January 21, 2020
  • 1 reply
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1 reply

EbonyL122824
January 23, 2020

If you did not select Transmit Returns Now, your taxes have not been filed as of yet. Please see the following FAQ for troubleshooting steps.

https://ttlc.intuit.com/community/e-file/help/what-if-transmit-returns-doesn-t-work/00/25805

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