Skip to main content
February 16, 2020
Question

If I already hit the file button how do I clear and start over?

  • February 16, 2020
  • 1 reply
  • 0 views
No text available

1 reply

DoninGA
Employee
February 16, 2020

Clicking on the File tab does not file your tax return.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.