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April 17, 2020
Question

If I filed with turbo tax the government does not have my direct deposit info they have turbo tax bank info so am I just not getting a payment now because I'm just getting the runaround

  • April 17, 2020
  • 1 reply
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1 reply

Employee
April 17, 2020

The IRS can't direct deposit your payment because they don't have your direct deposit information. They have the same problem with filers who used all of the tax preparation services (TurboTax, H&R Block, etc) and had their fees paid from their federal refund. Unless the IRS figures out a way to get your direct deposit information, you will get a paper check for the payment. Those will be sent a little later.