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May 5, 2025
Question

If I purchase a turbotax tier that includes help from a person, can I contact that person multiple times during the tax fill-out process, or is it only once?

  • May 5, 2025
  • 1 reply
  • 0 views
I am concerned that the contact with a person is only a "one and done" thing. I would do better with people I could contact multiple times with questions I have as they arise.

1 reply

rjs
Employee
May 5, 2025

With TurboTax Live you can contact an expert as many times as need. You do not get the same expert each time, and you cannot request a specific person. Each contact is separate.