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Best answer by bluedeb

If you are using the Online version, you can only prepare you return(s).  To prepare another return you must create a new account.

If you are using the Desktop version (CD/Download), you can prepare unlimited returns, you get 5 free Federal e-files, after the 5 you must mail in the returns.  Per the license agreement you are the only user of the software but can prepare returns for others.

1 reply

bluedeb
bluedebAnswer
Employee
June 1, 2019

If you are using the Online version, you can only prepare you return(s).  To prepare another return you must create a new account.

If you are using the Desktop version (CD/Download), you can prepare unlimited returns, you get 5 free Federal e-files, after the 5 you must mail in the returns.  Per the license agreement you are the only user of the software but can prepare returns for others.

February 9, 2021

in creating a new account is there then additional fees per account? 

bluedeb
Employee
February 9, 2021

When you are using the Online version there is a charge for each account (Federal & State return), there is no charge to e-file.