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1 reply

DanielV01
DanielV01
Employee
June 2, 2019

If the person with the ITIN just received a SSN, then the SSN must be used, and you probably need to mail in the return.  Another possibility is that the ITIN has expired.  In this case, you would need to submit Form W-7 along with the return.  Form W-7 is not available in TurboTax, but is available on the IRS website.  You will want to correct the return and mail by April 20 so it is not late.

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