Question

Import from Merrill Edge in 2025

Forum|Forum|1 year ago
January 24, 2025
7 replies
0 views

My tax documents were posted in my Merrill Edge account yesterday. Today I tried importing them into TurboTax and received a note that Merrill expects to make them available by February 1. They are already there! How can I get around this mindless roadblock and import them now?

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xmasbaby0

Employee

You are trying to import too soon. Most financial institutions put the information on their web site before they format it for import into tax software. So.....you can print it out and then key it in by hand if you want to, or wait until it becomes available to import into the software.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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toddbosco

I finally had success importing my Merrill Edge information today. It required a few things.

1. Merrill had delay in posting documents. If you tried before that was ready (3/20?), results would not be good.

2. TurboTax and Merrill would not interact from my MacBook when using wi-fi. I got “Unsuccessful” check your internet connection messages.

3. Although I could login to Merrill in a browser on the machine, the TurboTax connection would not make that hop (wired or wi-fi) until I did a password reset on my Merrill account.

4. That Merrill reset raised some issues, likely by the unusual login attempts, and locked my account shortly after a good browser login with the new creds. That required a second password reset.

Once the ML account had the new password and was no longer locked, TT failed to import over wi-fi. TT immediately got the data when I used the wired connection.

Note: My other imports from similar institutions worked over wi-fi. Only the Merrill connection gave me grief.

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Opus 17

Employee

That's not a Turbotax issue, it's a Merrill issue. It's their choice when to make the documents available by PDF and when to make them available for download by tax software.

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deleteme32

It's after Feb 1 and this import still does not work.

TurboTax provided a username/password, then a dialog box that's it's establishing a secure connection, then it beeps and does nothing. Nothing imported! My tax forms are indeed there.

Any idea how to solve this?

O

Opus 17

Employee

@deleteme32 wrote:

It's after Feb 1 and this import still does not work.

TurboTax provided a username/password, then a dialog box that's it's establishing a secure connection, then it beeps and does nothing. Nothing imported! My tax forms are indeed there.

Any idea how to solve this?

I don't even have my paper 1099s from Merrill yet. Last year it was about a week after the paper (PDF) form was released before it was available for download. I think we just need to be patient.

If you have the paper form you could type in the entries, but that might be a lot of work.

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xmasbaby0

Employee

Although you might be able to view or print your information from the website, most banks, brokerages and other financial institutions do not have the data formatted for import into tax software before sometime in February. So if you are wanting to enter it sooner, you have to key it in by hand. Or….wait until it is available for import.

If you want to enter it manually, click the option that says “I’ll type it in myself”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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hpaik100

Feb 4, still have a trouble, called Merrill, Merrill said it ok in his side and blame to TT. Vanguards has a same problem, but VG does not post the tax data yet. Fidelity is ok for importing.

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hpaik100

As of Feb 8, TT can import from Merrill.

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KansasR

Checked again today, still not able to log into Merrill through TT

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TobiasC

I am having the same issue. Merrill is blaming TT, let's see if they can fix this issue.

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KansasR

TT never worked with Merrill last year and it looks like the same problem again this year. Like you, I enter my Merrill Login ID and password hit continue, says it's establishing a secure connection and then nothing.

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UmmaSmith

Feb 10, pdf document is posted, but still can't download to TT

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gdcommunity

I got the Merrill pdfs today and still can't connect in TT either.

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Opus 17

Employee

Has anyone tried calling the ML customer support number on the screen? I also have my PDF but can't connect, but I have commitments and can't call for a couple of days. I was thinking we might need to reset our passwords or something, but I haven't tried.