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April 4, 2023
Question

In the "my info" tab, attempting to fill out my personal information the boxes reject my information saying "Needs info." despite being filled out correctly.

  • April 4, 2023
  • 1 reply
  • 0 views
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1 reply

April 5, 2023

@excitedcorgi 

 

Can you please try the steps provided below to see if that resolves your issue:

 

  • Log completely out of your TurboTax account
  • Clear cache and delete cookies
  • Then log back in and see if you are still having the same issue

You can also try using a different web browser.  If this does not work, please respond back here and let us know.

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