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June 3, 2019
Question

In the process of transferring to a new pc our state and federal returns have disappeared. Can they be restored. Both returns have been filed.

  • June 3, 2019
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1 reply

Employee
June 3, 2019

I had a similar problem.  And I was told that unless I had a backup copy of the tax file I was out of luck.  Since I did have the saved .pdf file I could use that information to recreate the tax file.

I was also told by an alternative saving service that TurboTax could use the file that was filed with the IRS to recreate the original.  I have not asked TurboTax if this is an option.