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April 3, 2020
Question

IND-181-01 Unable to set up account with irs.gov. To get it. Never got notice. How can I get this 6 digit #?

  • April 3, 2020
  • 1 reply
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1 reply

April 3, 2020

You can use the IRS online tool Get an IP PIN or visit Retrieve Your IP PIN for more information.

 

Please see this TurboTax article for assistance:  E-file reject IND-181-01: The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing

KjrdawsonAuthor
April 3, 2020

That is the issue. I am unable to create an account on irs.gov so I can even generate or retrieve my identity protection pin. I continue getting error message info doesn’t match our records. Lock out 24 hrs try again. It’s been almost a week of attempts

LeonardS
April 3, 2020

Call the IRS at 1-800-908-4490 to have your IP PIN mailed to you. Under normal conditions this number is valid  however, it may be temporarily out of service.

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