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June 20, 2024
Question

IND-524

  • June 20, 2024
  • 1 reply
  • 0 views

Hi. I keep getting this code and my birthday date is correct. I really don t know what to do. Any suggestions? Thanks a lot

1 reply

DoninGA
Employee
June 20, 2024

See this TurboTax support FAQ for the IRS error code IND-524 - https://ttlc.intuit.com/turbotax-support/en-us/help-article/rejected-tax-return/fix-e-file-reject-ind-524/L7n3SY90m_US_en_US?uid=lxnrzc41

 

If the birthdate listed is correct, most likely the IRS has the wrong date of birth on file. In this case, you won't be able to e-file, because the date you're entering doesn't match their records.

Follow the steps under TurboTax Online or TurboTax Desktop, but select File by mail on the Let’s get ready to e-file screen, to print and mail your return.

Note: To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.