Question

install error sorry system doesn't meet minium requirements

Forum|Forum|5 years ago
February 6, 2021
5 replies
0 views

2020 home and buisness returns error message after trying to extract. sorry but you system doesnt meet the minimum requirements. memory (2048mb).

i tried on two laptops, both have 2g ram. so that requirnment is meet. one runs win8 the other win10. both same error. this download executable file purchased thru amazon. call turbo tech suport they could not resolwve.

TurboTax Home & Biz Windows

Cass0317

Please see the TurboTax FAQ's below that may help resolve this installation error:

If the issue persists, please see the below link for additional installation options:

I’m having issues installing TurboTax with my CD

G

gleuny1Author

not resolved, cannot download because this was not a cd and turbo tax download center repeats "woops e hit a snag" everytime i put the key number in. why i turbo tax making downloading software so difficult, you cant file without it

H

HeatherPLO

Please see the Help Article here.

If the above steps do not resolve the issue, please reach out to us directly at the link here. This will direct your inquiry to the correct department.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

G

gleuny1Author

the issue is the turbo tax installation package. it should not be rejecting install if insuffient requirenments. ask the tech team to modifiy the package. If it finds insufficient requirements it should ask you if you wish to continue not prevent you. All machines have the requirements I had no problem using this machine for the last three years with TurboTax went 2gig RAM was required so please have your software technicians fix this before April please

R

RichardRocha

Same here I did 2016 trough 2019 downloaded software with no problem!

S

Spirko

I'm getting the same error, but I have 8g Ram.

M

MichelleLO

@Spirko Please follow the steps in the help articles that Cass0317 provided above.

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J

JLew01

Those are generic instructions that don't help. Why does the manual install not see all the ram in your system. If I reboot into safe mode it doesn't even see the install. A very unhappy customer.

N

NCPERSON1

@JLew01 what year are you trying to install and do you meet the minimum requirements?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/minimum-system-requirements-turbotax-windows/L8ZSsGqF1_US_en_US?uid=ln7ncj8r

J

Jay9376

Same issue. Meets system requirements (2GB Memory). Cannot install and causing major issues. Have referenced and troubleshot FAQ and support articles posted. No known solution.