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Question

Installation of 2024 Issue

Forum|Forum|1 year ago
April 7, 2025
1 reply
0 views

I have always been able to download the TT online having a code when I purchased the software at a big box store. For the 2024 tax year I decided to try to download the software directly from Intuit/TT and am getting a message that says: "Another installation is in progress. You must complete that installation before continuing this [TT 2024] one.". I've tried everything I know to do, including calling TT helpline....though they were no help. I tried finding programs that are installing on my computer and don't see any. I've tried the turn the computer off and on. Etc. Help!

Please review the Troubleshoot TurboTax Desktop for Windows issues

For installation and software billing issues you can contact the TurboTax Support Phone Number

Edited 04/08/2025 | 7:23 AM PST

@jwk1963

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