Installing the 2024 Turbo Tax Deluxe I just purchased on Amazon

Forum|Forum|1 year ago
April 5, 2025
1 reply
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I just purchased my 2024 Turbo Tax Deluxe on Amazon. The instruction on the Digital Delivery Confirmation Email I received instructed me to go to www.InstallTurboTax.com to start the download of the software to my computer. When I go to the website, all I get is blank screen at the address turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/ What am I doing wrong? How do I access the download/installation site?

VolvoGirl

Employee

Try getting to it here, How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US?uid=luqgvzrd

You may have to use a different browser. Try using Chrome. It might not like Microsoft Edge.

Uranium CraniumAuthor

I have tried to access the install program in both MS Explorer and in Google Chrome. Plugging in www.InstallTurboTax.com still just generates a blank web page. I am trying to get my taxes done; why is it so difficult to get access to software I have already purchased? Please help me in access to the Turbo Tax software. Thank you.