Try to file for your IRS transcripts online, it verifies your identity through your credit report, like a credit card and then you need a phone that is from a legit service like ATT with your name on the account. Then you can see what the IRS has on file for your information. Sometimes illegals use a random social and maybe somebody is using yours to get work? i don't know.
I am sure you know your birthday, but that does not mean the IRS database has it entered correctly.
The IRS gets your personal information from the Social Security Administration.
You can check what the SSA has on file by creating (or signing in) a My Social Security account at: https://www.ssa.gov/myaccount/
Select the My Profile tab from the Home page to see what birthdate they have on file. Also, check the spelling of your name, since that could also create a "matching" problem.
If it is not correct, you'll have to file by mail.
If you want to correct or update your name or date of birth on your Social Security record, you must apply for a corrected Social Security card. Go to Get Or Replace A Social Security Card and follow the instructions.
If it is correct, you'll still have to file by mail and contact the IRS to see why you are having a problem. It could be an issue with how they have the spelling of your name in their records. You can correct the spelling when you file or by calling us toll-free at 800-829-1040.
I had the exact same problem. The turbotax page had gotten corrupted or something...I reloaded the entire browser tab (reloaded the page in other words) and went through the file process again and it went through fine.
Good luck buddy. I know they say just log on and figure out if its right with the SSA. Well you can't make an account on SSA if you don't know what info they have for you. Like you can't get registered using your correct(incorrect) DOB. Been fighting the SSA for 5 years now trying to prove I am me. No progress as of yet.
Just let it fail to submit, then print and file, much cheaper in the long run.
The IRS relies on the information for your birth date from the Social Security Administration which is provided directly from their data base. You should verify your records with the Social Security Administration (SSA) to verify they have your date of birth correct. If you do not have an online account call the SSA for assistance at 1-800-772-1213 to verify that their records are correct. If SSA records are incorrect and have to be updated, it can take up to four weeks to transfer the updated information to the IRS.
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IRS said my birthdate is wrong,it is not. What makes me even more upset is I was at a SS office less than a year or 2cago to get a new card issued and the correct date was provide then as well!
So when you file by mail do you send any other paper work? For example like birth certificate copy or id copy? I’m going through the same thing and I have no clue if I have to send that as well or just send an explanation as to why I couldn’t e-file.
I mailed it today. I had to mail my Federal and my state to different addresses I live in GA. - I made a copy of my Id & passport & put a copy in each envelope and a short note to explain what happened . I don't know what else to do . What a mess during this time! You cannot get into the main social security website cause you need your birthdate!