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April 21, 2020
Question

IRS rejected return - I printed my return for filing.

  • April 21, 2020
  • 1 reply
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I printed return for filing, but turbo tax still says return rejected

    1 reply

    Employee
    April 21, 2020

    TurboTax 's  software will not know that you printed and mailed your tax return.  It will always show that the result of your attempt to e-file was rejected even if you took your tax return to a mailbox.

     

    If you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.

     

    Per the IRS website IRS Operations During COVID-19: Mission-critical functions continueThe IRS is not currently able to process individual paper tax returns. If you already have filed via paper but it has not yet been processed, do not file a second tax return or write to the IRS to inquire about the status of your return or your economic impact payment. Paper returns will be processed  once processing centers are able to reopen. 

     

     

     

    TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed  (or e-filed) returns.

     

    When the IRS finally opens its mail and begins to process mailed returns you can check the status on the IRS site. https://www.irs.gov/refunds

     

    State returns have to be mailed to the state.

    https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**