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S
sjjcj2814
January 11, 2021
Question

Is anyone else having trouble feeling in their W-2? It keeps repeating the same steps over and over

  • January 11, 2021
  • 1 reply
  • 0 views
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1 reply

M
MichelleLO
January 18, 2021

Please log completely out of TurboTax, then try clearing out your browser's cache and delete the cookies stored on your computer. A full or corrupted cache can keep TurboTax from functioning properly. 

Please see the following TurboTax FAQ's to assist with this:

If you continue to have issues please see the link below to contact one of our TurboTax representatives: What is the TurboTax phone number?

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