Skip to main content
February 28, 2021
Solved

Is anyone getting their return rejected for AGI and PIN even though they are correct according to the data on the tax transcript from the IRS site?

  • February 28, 2021
  • 2 replies
  • 0 views
No text available
Best answer by xmasbaby0

 

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

 

2 replies

February 28, 2021

yes !! this is happening to me i cant figure out whats wrong 

fanfare
Employee
February 28, 2021

anybody else? yes it happens so often it is not funny.

Use another tax software package (except H&R and TurboTax) and it will go through.

February 28, 2021

My husband I filed jointly 2019 and doing the same this year.  Our PIN are correct and the AGI is correct and picked up from last year's return.  The AGI is showing the same for me and him, wondering should .00 one out?

March 3, 2021

I tried adding the .00 and that didn’t work either. 

xmasbaby0Answer
Employee
March 3, 2021

 

You received an email that we cannot see that tells you why your tax return was rejected.  

Some rejected returns can be fixed and re-filed.  Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message? 

 If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system.   Try using zero instead.

 

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

 

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

 

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

 

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**