Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
C
cbdames
May 8, 2020
Question

Is my stimulus status "not available" as a result of using TurboTax? If so, is there a way to contact them without paying a fee?

  • May 8, 2020
  • 1 reply
  • 0 views
Based on both my 2018 and 2019 taxes, I should qualify for the full stimulus check. I have heard that using a company such as TurboTax is the reason why many people are receiving a "not available" status. Is there a way to communicate with TurboTax that this issue has not been resolved without paying their fee to speak with an expert?

1 reply

M
MinhT1
May 8, 2020

Your Payment status is not available because the IRS has not yet come around to processing your stimulus payment.

 

Please read this IRS FAQ for more information.

 

Please check back daily.

 

A lot of people filing with TurboTax have already received their stimulus payments.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
TurboTax Sign In Widget
TurboTax flag icon

Unlock tailored help options in your account

Create an account
TurboTax Expert Assist
TurboTax Expert

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Terms & ConditionsAccessibility statement
Intuit
TurboTax Credit Karma QuickBooks MailChimp

©1997-2022 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
of Intuit Inc. Terms and conditions, features, support, pricing, and service options
subject to change without notice.

Security Certification of the TurboTax Online application has been performed by
C-Level Security.

By accessing and using this page you agree to the Terms of Use.

Accessibility

TRUSTe nResult Certified e-File C-Level Security Certification