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March 4, 2021
Question

Is rejecting saying AGI for 2019 does not match I am checking the number is correct what is happening. How do i resolve this?

  • March 4, 2021
  • 1 reply
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1 reply

DoninGA
Employee
March 4, 2021

Try entering a 0 (zero) for the 2019 AGI and e-file the tax return again.

cookie-11Author
March 4, 2021

Did not work so the actual AGI and 0 do not work.

DoninGA
Employee
March 4, 2021

@cookie-11 wrote:

Did not work so the actual AGI and 0 do not work.


Then your only option is to print and mail the tax return.

See this TurboTax support FAQ for how to print a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/01/26258