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January 29, 2021
Question

Is the app not working

  • January 29, 2021
  • 1 reply
  • 0 views
The turbotax app is not working just is loading nothing changes on the acreen

1 reply

Cass0317
January 29, 2021

Make sure you have the minimum requirements:

  • Apple Devices (iOS 10.0 and above)
  • Android Devices (OS 5.0 and above)

For additional information, please see the link below:

How do I use the mobile app?

 

If you need additional assistance, please reach out to TurboTax Customer Care or you may reply here. 

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using in the TurboTax FAQ below:

What is the TurboTax phone number?