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June 4, 2019
Question

Is there a way of deleting it and starting over?My State return has been rejected 4 times and I cant figure out what is wrong, I have checked things over ever time.

  • June 4, 2019
  • 1 reply
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1 reply

Employee
June 4, 2019

You will need to check the rejection code that was emailed to you to see why your return is being rejected. Please read the TurboTax FAQ listed below and follow the instructions to fix your rejected return. 

If you have already submitted payment, deducted the TurboTax fee from your refund, or registered, you cannot erase your return and start from scratch in TurboTax Online. Please read the TurboTax FAQ listed below to learn more.

https://ttlc.intuit.com/replies/3302275

https://ttlc.intuit.com/replies/4248526

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