Skip to main content
April 15, 2025
Question

Is there any way to call or chat to a live person? My card has been charged for my taxes, but the website is still asking for payment and will not give my return docs.

  • April 15, 2025
  • 1 reply
  • 0 views
I need help

1 reply

DoninGA
Employee
April 15, 2025

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm