Skip to main content
June 8, 2019
Solved

IT error - the DOB record cannot be updated from the E-file page. It only updates properly if update on the profile page directly.

  • June 8, 2019
  • 1 reply
  • 0 views
No text available
Best answer by Critter

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

1 reply

Critter
CritterAnswer
Employee
June 8, 2019

That is not a programming error ... that is the way the program works. All personal info must be corrected in the MY INFO tab.

dalieusAuthor
June 8, 2019
What is the field editable then, make it output instead of a textbox? It's just poor workflow. Why not just redirect to the profile page. How would a user know that the editable text box is useless?