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June 5, 2019
Question

It is saying this zip code isn’t correct, but this zip code is the right one on the 1098-T form

  • June 5, 2019
  • 1 reply
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1 reply

June 5, 2019

If you keep getting this error, and you know the zip code is correct, you may want to try and and delete your 1098-T and re-enter your information again manually (do not copy and paste it).  Do this by:

1. Open your return.

2. Go to My Account.

3. Go to Tools.

4. Select Delete a Form.

5.Click next to 1098-T form to delete.

Another option is the following:

If you copied and pasted numbers from your education-related 1098 documents, some of those numbers are hyperlinks. If you go back through the section and manually re-enter them that should eliminate your issues (do not try to fix if from the frame under the error message).

*IMPORTANT: Also do not put "0" (zero) if the box is blank.  Just leave the box blank. 

May 16, 2020

I can't submit electronically because it keeps telling me the zip code is wrong for my daughter's college.  I veried it with the post office.