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F
fred109
February 20, 2025
Question

It keeps defaulting to my sister’s taxes

  • February 20, 2025
  • 1 reply
  • 0 views
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    1 reply

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    xmasbaby0
    Employee
    February 20, 2025

    Are you trying to use the same online account that was used by another family member?

     

    When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

     

     

    https://turbotax.intuit.com/personal-taxes/online/

     

    https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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