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March 4, 2020
Question

It keeps giving me an error saying "spouse SSN should not be entered directly on the new york information worksheet for state electronic filing" and won't let me submit

  • March 4, 2020
  • 1 reply
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March 30, 2020

I have the same issue i dont know how to fix it. Has anyone figured this out?

VictoriaD75
March 30, 2020

Review the information on the My Info tab. You may want to try deleting the state return and re-entering, as it will pull in the information from the Federal return again. The other option may be to delete the personal information worksheet from the state return and then review the state information again.

  1. Under Tax Tools, choose Tools
  2. Choose Delete a Form
  3. Scroll through your return until you find state personal information worksheet, click Delete to the right of the form
  4. Confirm that you wish to delete the form
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March 11, 2021

if product already registered; then submit federal tax first and change state tax to not ready to file; then go back and submit state and it should go through