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June 6, 2019
Question

It keeps telling to enter the social securtiy number fot my husband it is entered correctly it keep saying this is why it wont let me file i dont understnad

  • June 6, 2019
  • 1 reply
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1 reply

Employee
June 6, 2019

It could be that the info in the IRS database is incorrect. 

For help please go through the steps outlined below. 

Note: After trying the below steps if you get the same rejection a second time (or third, or fourth...) and you see no mistakes on your return, select the file by mail option to paper-file your return. 

  • Sometimes, returns keep getting rejected even though there's nothing wrong with them (data mismatches, dependents already claimed, and so forth).

See TurboTax FAQhttps://ttlc.intuit.com/replies/5834506