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January 22, 2020
Question

It’s not opening the camera when I try and take the picture of my W-2

  • January 22, 2020
  • 1 reply
  • 0 views
No text available

1 reply

EbonyL122824
January 23, 2020

You can try the following:

  1. Completely shut down your phone or tablet.
  2. Restart your phone or tablet.
  3. Open Google Play Store and make sure that the Google Play screen is displayed.
  4. Update Google Play if asked.
  5. Relaunch the TurboTax mobile app for Android and continue.

If you need further assistance, use the following link to contact customer support.

https://support.turbotax.intuit.com/contact/

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