Question

It says there is supposed to be banner-looking flag icon to bookmark a page, but I don't have one next to the magnifying glass icon. How can I add a bookmark?

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Employee

You appear to be using Online Premier. Do you not see this on your screen as in the example below?

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I sure don't. The other 3 icons are there but not that one.

Employee

Log out of TurboTax.

Empty your browser Internet cache.

Delete any Intuit-related cookies.

Close the browser and reopen it.

Then open a private window (aka private browsing, incognito mode, etc.) and go to TurboTax website.

Does that make any difference?

If not, see if another browser makes a difference.

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