It shows that my return was excepted on the 18th but I didn’t submit it until the 22nd so how is that

Forum|Forum|2 years ago
February 9, 2024
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TurboTax Live Deluxe Online

Best answer by DaveF1006

Log into your Turbo Tax account. Check the landing page, check the submitted date then the accepted date and see if these two dates are correct.

DaveF1006Answer

Log into your Turbo Tax account. Check the landing page, check the submitted date then the accepted date and see if these two dates are correct.

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jujuinvegasAuthor

It says submitted on 01222024 and accepted on 01182024

AmyC

Employee

I would like to take a deeper look at this. However, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below and @AmyC:

TurboTax Online:
Sign into your online account.
Locate the Tax Tools on the left-hand side of the screen.
A drop-down will appear. Select Tools
On the pop-up screen, click on “Share my file with agent.”
This will generate a message that a diagnostic file gets sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:
Open your return.
Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent”
This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

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