Skip to main content
April 16, 2025
Question

It wants me to upgrade to Deluxe, I don't want to and there is no reason that I should have to pay it when nothing I did requires it, how do I fix this?

  • April 16, 2025
  • 1 reply
  • 0 views
No text available

1 reply

RachelW33
April 16, 2025

When using TurboTax Online, the version of the program you need is based on the forms required for your tax return.  

 

Please go here for a comparison of the TurboTax Online Products and what forms are included with each: TurboTax Online Product Comparison 

 

To downgrade from Deluxe please follow these steps in TurboTax Online:

 

  1. Sign in and continue your return
  2. From the left side menu, choose Switch Products and then Downgrade
  3. Choose the blue Downgrade to Free Edition box

 

To reach TurboTax customer support, please see How do I contact TurboTax?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"