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January 30, 2020
Question

It will not let me transmit without me doing a correction and your system will not let me

  • January 30, 2020
  • 1 reply
  • 0 views
I need to talk with someone as your system did not Transfer California state information correctly. It will not let me correct it and efile it.

1 reply

January 31, 2020

Please log completely out of TurboTax and try clearing your browser's cache.  A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

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