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8 replies

February 3, 2020

What is the exact error message that you get when trying to e-file?

February 7, 2020
Your transmission didn't go through
We could not e-file your return for the following reason:
A server problem occurred while processing the refund transfer. Please try to e-file again and if that fails contact customer service.
Employee
February 7, 2020

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below. We're open daily from 5 AM to 9 PM PT.

 

Please click here to for What is the TurboTax phone number

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number  

 

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April 16, 2020

Did you ever figure this out the same is happening to me

April 17, 2020

mine is saying the same thing. we have rebooted, tried several different computers and also went and use a neighbors computer and internet. not working. 

May 29, 2020

I have this problem also. It makes me sad.

July 16, 2020

I've tried to submit several times and I'm getting the same code. This appears to be a common problem and it's most likely has to do with Turbo Tax. I should have went to someone to prepare this return.

February 22, 2022

call [phone number removed] and tell them you have a red flag on the account. They will be able to remove it.

April 7, 2022

If you are trying to pay your Federal Taxes due whereas the IRS or the State will take the payment off your credit card, change that to Direct Debit from your Bank or select that you will mail in the payment. You can mail in payment with a check or money order as long as it's post marked by the tax deadline date. 

SForrestLO
February 8, 2023

You are commenting on an old thread that may contain outdated information. 


Please see this Turbo Tax FAQ on the server error.
Your transmission didn't go through due to a server problem

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February 11, 2023

TO RESOLVE THIS ISSUE YOU HAVE TO PAY NOW AND CHANGE YOUR BILLING STREET NAME TO 123 MAIN AND YOUR CITY, STATE, AND ZIP 

February 14, 2023

Tried that. Didn't work. 

February 14, 2023

Please click here to give us a call by phone, so we can assist you with this. @Shmandrea 

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February 14, 2023

I did that and it giving a me a billing error message. Please help. Thank you 

February 14, 2023

Have you already reviewed this help resource? . If so and your issue persists, please contact our phone support team for further assistance @Needbanzzz .

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