Question

Jump to?????

Forum|Forum|6 years ago
May 19, 2020
3 replies
0 views

In all the instructions it keeps saying to enter a search term and then go to the "JumpTo" section. I have never seen anything that offers a "jump to" nor can I find it anywhere. It's really frustrating. I am using TurboTax Home and Business 2019 for the Mac.

B

BillM223

The majority of TurboTax user use the Online product. Of the remaining CD/download software users, the majority of this number use the Windows product.

The instructions to "do a Search (upper right) for search term and click on the jump-to result" is valid for both Online and Windows. Note that the search term must be spelled exactly as note in the answer and normally should be lower case.

So, first question: do you see the Search button or link on the screen (it's on the upper right for Online and Windows, but since I don't have the Mac version, I can't be sure where it is there)?

For example, you should be able to do a Search for hsa and get the following result:

Note that if you wrote HSA or another phrase, the Search might not work.

The link to click on is the phrase in green "Jump to hsa". This will take you to the beginning of the HSA interview.

So, next question: were you able to do the Search for hsa and get the jump-to result?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

E

ExplorzAuthor

Yes, I have the search function. No, I do not have the jump to link.

So, are you saying that this isn't a feature available for the Download Mac Product?

B

BillM223

So far as I know, it is available on the Mac, but I will have to check to make sure.

What is the search term that you are looking for?

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

P

PattiF

"Jump to" is found on the Desktop/CD version of TurboTax.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

H

hp3220

2/28/21: Hi I'm using turbotax 2020 premier® mac download and DIDN'T SEE the "JUMP TO" that you are mentioning. I don't think that function exists. Thanks

A

AshleyA129063

@hp3220 So that we can best assist you, please let us know exactly what you are trying to find within TurboTax?

S

sfrench3

I am experiencing this same issue working from TTO on a PC and trying multiple browsers. When I search for something the results never contain a Jump To. Just a listing of articles.

C

Cynthiad66

We are reporting that issue, however, if you have a specific deduction or income that you would like to include on your return, there are other ways to get to them. Please provide details on the item you need. We will provide instructions for that particular item until the "Jump to" is fixed.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

D

drzhiwang

I am using Turbox tax 2020 for MAC. It does not have a jump to link for 1099-S for rental properties. Forgot where I entered it. I can see it is on form 4797 but I can not find it and review it in easyStep. Thanks