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AS1005
April 14, 2023
Question

keyboard not working

  • April 14, 2023
  • 2 replies
  • 0 views

My keyboard is not working ONLY when I am in the downloaded turbo tax app.  I can't log in, I can not type in the search box.  Does anyone know how I can fix this?  My keyboard works fine when I am not using turbo tax.  

2 replies

K
kikilouise77
April 14, 2023

Call TurboTax support. I remember having a similar problem and the fix had something to do with the display resolution. Support folks were incredibly helpful to me.

C
CarissaM
April 15, 2023

Please follow the instructions here to troubleshoot your issue. 

 

Please let us know if this does not help the issue. @AS1005 

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