Skip to main content
March 29, 2025
Question

last update for 2024 Turbotax Delux software wiped out everything that I input. Update dated March 25, 2025.???

  • March 29, 2025
  • 2 replies
  • 0 views
Need to call someone about this matter. Need phone number

2 replies

CatinaT1
March 31, 2025

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
Employee
April 8, 2025

Same here. Update 04/02.2025 wiped out all 2024 data previously entered. How to recover? Is there any way to undo the update and restore the old files? Doesn't TurboTax test these updates before they release them?  When start TurboTax it wants to start a new return and searches for .tax2023 file. Using Premier desktop program. Anybody else having the same problem? If so, what did you do to get back the 2024 data, if possible?