Question

Late refund

Forum|Forum|6 years ago
May 10, 2020
1 reply
0 views

Hi. I was wondering where my tax return might be, I tried to use the irs site to track it and it says they couldn’t even find my info. However the turbo tax app says there is nothing wrong and it should be here? I filed April 15th

TurboTax PLUS Online

M

mesquitebean

Employee

First, did you efile? If so, log in to your Online TurboTax account and confirm at the Tax Home that your efiled return was accepted.

When using the IRS WMR tool, be sure you enter the correct SSN and filing status.
https://www.irs.gov/Refunds

Use only the Federal refund amount. Do not use any combined total refund figure that includes the state refund.

Look at your actual 2019 return to get the Federal refund amount. Be sure you are using what is displayed on your Federal Form 1040, Line 21a for the Federal refund amount.

And if you are paying your TurboTax fees out of the Federal refund, use the Federal amount without regard to the fee subtraction; i.e., the amount before any fees are subtracted.

You can also try phoning the IRS refund hotline. I've seen it work for some users before when the WMR tool didn't.

800-829-1954