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April 5, 2025
Question

LIve assist is forced

  • April 5, 2025
  • 2 replies
  • 0 views

Live assist is being forced upon my filing without my approval. I cannot even start with turbo tax free basic. there is no option. i have tried clearing my return and starting over and it still gives me no choice without live. This company needs to stop changing the program to benefit themselves for payment. You should be ashamed of yourselves for stealing money from the everyday person. Shame, shame, shame...

    2 replies

    Employee
    April 6, 2025
    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    April 13, 2025

    same for me.